Context :
A medium-sized industrial company specializing in the manufacture of mechanical components was facing declining market share due to the emergence of digital competitors. The challenge was to modernize its processes while maintaining its competitiveness.
Approach :
We collaborated with the management team to develop a strategic roadmap integrating IoT technologies to optimize production and a digital platform to improve the customer experience. At the same time, we implemented collaborative workshops to involve operational teams, thus strengthening buy-in for the change.
Results :
In 18 months, the company reduced its production costs by 15% through automation and increased its revenue by 10% through new digital services. The culture of innovation established led to the launch of an internal ideas program, generating more than 50 viable proposals in six months.